What is Microsoft Dynamics 365 Customer Insights - Journey
Microsoft Dynamics 365 Customer Insights - Journey is an advanced customer relationship management solution designed to provide a complete and detailed view of your customers.
This platform integrates artificial intelligence and data analysis tools to help you better understand customer behaviors, personalize experiences, and improve your marketing campaigns. With Dynamics 365 Customer Insights - Journey, you can transform the way you interact with customers and create stronger, longer-lasting relationships.
Contact usUnderstand and engage your customers with Dynamics 365 Customer Insights - Journey
Microsoft Dynamics 365 Customer Insights - Journey offers a variety of benefits that can transform the way you manage customer relationships. Learn how this solution can help you gain a complete view of your customers and improve your marketing strategies.
Get in touch360 degree customer view
Discover moreDynamics 365 Customer Insights - Journey lets you get a complete and unified view of your customers by integrating data from different sources. You can see all customer interactions, transactions and preferences in one place, allowing you to better understand their behaviors and needs.
Event and webinar management
Discover morePlan, promote, and manage and manage physical or virtual events. Microsoft Dynamics 365 offers tools for automatically sending invitations, registering attendees, customizing communications, and analyzing results, simplifying full event lifecycle management and improving customer engagement.
Marketing Automation
Discover moreAutomate your marketing campaigns with pre-built workflows and AI tools. Automation allows you to manage customer communications more efficiently, ensuring that every message is sent at the right time and to the right audience.
Multichannel communication
Discover moreEnables interaction with customers through multiple channels such as email, SMS, and push notifications. With integrated tools, customized and automated campaigns can be created, reaching audiences across multiple platforms with targeted and consistent messages, thus improving communication effectiveness and engagement at scale.
360 degree customer view
Discover moreDynamics 365 Customer Insights - Journey lets you get a complete and unified view of your customers by integrating data from different sources. You can see all customer interactions, transactions and preferences in one place, allowing you to better understand their behaviors and needs.
Event and webinar management
Discover morePlan, promote, and manage and manage physical or virtual events. Microsoft Dynamics 365 offers tools for automatically sending invitations, registering attendees, customizing communications, and analyzing results, simplifying full event lifecycle management and improving customer engagement.
Marketing Automation
Discover moreAutomate your marketing campaigns with pre-built workflows and AI tools. Automation allows you to manage customer communications more efficiently, ensuring that every message is sent at the right time and to the right audience.
Multichannel communication
Discover moreEnables interaction with customers through multiple channels such as email, SMS, and push notifications. With integrated tools, customized and automated campaigns can be created, reaching audiences across multiple platforms with targeted and consistent messages, thus improving communication effectiveness and engagement at scale.
Dynamics 365 Customer Insights - Journey features
Microsoft Dynamics 365 Customer Insights - Journey offers a full range of capabilities to improve customer relationship management and optimize marketing campaigns.
- Data Integration: Unify data from multiple sources to gain a complete view of customer interactions and preferences.
- Advanced Segmentation: Create detailed audience segments based on behaviors, preferences, and demographics to personalize campaigns.
- Campaign Automation: Automate marketing campaigns with intelligent workflows to reach the right audience at the right time.
- Analytics and Reporting: Use interactive dashboards and detailed reports to analyze campaign performance and identify opportunities for improvement.
Other Dynamics 365 apps
Attract more potential customers, retain existing customers, and optimize business management time. Learn about Microsoft Dynamics 365 apps.
Power Automate
Enhance your Microsoft Dynamics 365 and Power Apps offerings with Microsoft Power Automate, the dedicated service for flow automation. You can create automated processes, delegate the management of repetitive tasks to the system, and build customized notifications to keep track of key information. In addition to connecting to Microsoft Dynamics 365, you will have access to OneDrive, email, PDF creation, and more.
Discover more Discover morePower Apps
A suite of apps, services, and connectors that allow you to build customized applications for your business. With Power Apps, you can quickly create custom apps that connect to your business data, whether from Microsoft Dynamics, SharePoint, Office 365, SQL Server, or other management systems. Our consultants and technicians will assist you in developing your app, boosting your business.
Discover more Discover moreDynamics 365 Sales
From lead acquisition to deal closure, it tracks the entire sales cycle with powerful statistical tools to monitor the performance of the sales department. Manage and monitor customer offers, receive automatic reminders tailored to support your daily tasks, and ensure excellent service delivery to your clients. Discover the full potential of CRM Dynamics 365.
Discover more Discover moreDynamics 365 Customer Service
With post-sales support, it helps you manage your customers' daily requests. Thanks to powerful Knowledge Base tools with built-in artificial intelligence, you can provide a high level of service in reduced time.
Discover more Discover moreDynamics 365 Field Service
Enterprise resource planning has never been easier. With MS Dynamics Field Service, you can access a calendar for scheduling interventions and booking equipment or tools. All of this is enhanced by artificial intelligence, which helps optimize resources and geolocate your assets.
Discover more Discover moreContact us for more information
Want to learn more about Microsoft Dynamics solutions?
Fill out the form and we will get back to you as soon as possible.
or call us
0583 496962