The LLM War, what to choose for your sMES? (chatGPT, Grok, Copilot, Gemini, Claude)

 
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The LLM War, what to choose for your sMES? (chatGPT, Grok, Copilot, Gemini, Claude)

 

06/02/2026 – Gabriele Natalini | Scenario and tools of artificial intelligence for businesses and professionals

The AI war: how algorithms are competing while rewriting the future
In recent years, artificial intelligence has moved beyond the pages of technological research and into the core of our digital lives. From work to creativity, from decision-making support to the automatic generation of content, generative AI tools are becoming indispensable. But this widespread adoption has ignited a true AI war, an intense competition among models, companies, and platforms aiming to dominate the artificial intelligence landscape. So what is the best choice for individuals and SMEs?

Unlike a simple technological race, this challenge involves issues of governance, security, ethics, efficiency, and above all practical value: it is no longer enough for a model to be powerful—it must also be useful, reliable, and integrable into everyday business processes.



The landscape of artificial intelligence models today

The core of the competition between AIs revolves around Large Language Models (LLMs) and multimodal AI platforms capable of generating text, images, code, and multimedia content. This is the arena where the real AI war unfolds.

ChatGPT (OpenAI) has established itself as one of the most versatile tools, thanks to advanced reasoning, writing, and analysis capabilities. It is often the first point of contact for businesses and professionals beginning to experiment with generative AI.

Gemini (Google) represents a deeply integrated approach within the Google ecosystem, with a focus on search, multimodality, and cloud interoperability.

Claude (Anthropic) stands out for its focus on security and its excellent handling of large and complex documents, making it suitable for regulated and structured enterprise environments.

Copilot (Microsoft), one of the most secure LLMs from a data handling perspective, integrated into the Microsoft Windows operating system, is rapidly becoming the perfect corporate assistant.

Grok (xAI) is still relatively unknown in Italy and is distinguished by its response speed and spontaneity.


Beyond chatbots: the evolution of artificial intelligence

Today, artificial intelligence is no longer just a chatbot. Companies are moving from experimental tools to solutions integrated into processes, such as business intelligence systems, operational automation, and decision support.

This approach is the foundation of Esobit’s Artificial Intelligence solutions, designed to bring AI into real business workflows—not as a technological trend, but as a concrete value driver.

How to choose the right AI for your needs

There is no single “best AI” in absolute terms. The right choice depends on the use case, the operational context, and the required level of integration.

For writing, analysis, and operational support tasks, tools like ChatGPT and Copilot are particularly effective. For data analysis and advanced reporting, integration with Business Intelligence solutions allows AI to become a true decision-making tool.

For those who want to deepen their conscious use of ChatGPT in a professional context, we recommend reading this practical Esobit guide, designed for SMEs and professionals.


Understanding the differences between the main LLMs

Large Language Models are not interchangeable. Each model has different priorities: ChatGPT focuses on versatility, Claude on coherence and context management, and Gemini on integration and multimodality. What may seem like a choice driven solely by brand familiarity can lead to a suboptimal experience with a generative model. As a first test, we recommend asking the same question to two different LLMs and seeing which answer better meets your needs.

Choosing an LLM means choosing the right balance between control, flexibility, and integration into business processes.

A conscious AI strategy for companies

In a rapidly evolving context like the AI war, the true competitive advantage is not using the latest available model, but building a coherent and sustainable artificial intelligence strategy. For example, if your company uses Windows 11 across all internal devices, choosing Microsoft Copilot should be almost a given (provided you have already started digitizing your business). In fact, if you do not use tools such as Teams, Outlook, or SharePoint, Copilot’s features become more limited. In that case, it may be wiser to rely on ChatGPT until your company’s digital tool infrastructure is fully defined.

Esobit supports companies in evaluating, selecting, and integrating the most suitable AI solutions, helping to transform AI from experimentation into a concrete operational tool. 

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Why the AI war really matters

Competition among artificial intelligence models will profoundly influence how companies, professionals, and organizations work in the coming years. Those who can govern this evolution will gain a real advantage. According to recent studies, AI will increasingly become a standard and taken-for-granted business resource, much like a switchboard or Wi-Fi. Becoming familiar with this technology early on can result in a true competitive edge over organizations that have not yet taken this step.

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